23 questions, three sections: about us, our specialty, and where we work. If yours isn't here, phone or email us — both reach a real person.
No. We use non-invasive technology — thermal imaging, acoustic sensors, tracer gas and ground-penetrating radar. No drilling, cutting or demolition required in the vast majority of cases.
Many BC home and commercial policies cover detection costs when water damage is present. We provide detailed, photo-linked reports specifically formatted for insurance claim documentation.
Same-day response for active leak emergencies across Greater Vancouver. Scheduled appointments typically available within 24 hours.
Yes — and equally. Our certified technicians work for residential, commercial and government / institutional clients throughout Greater Vancouver. Same equipment, same reporting, same standard.
You still receive a comprehensive report confirming no active leak was detected on the date of inspection. This documentation is valuable for insurance, property sales and ongoing monitoring.
Yes. Underground Leak Detection is a sub-division of Leak.ca. Every service is delivered by the same certified Leak.ca team, with the same equipment and reporting standards.
Call 604-239-9934 or email info@Leak.ca. We don't use online quote forms — every project is scoped over a real conversation.
Yes — technicians hold professional certifications relevant to their disciplines, including thermography, acoustic leak correlation, ground-penetrating radar and pipe inspection.
Yes. We issue compliant invoices, carry the required commercial liability insurance, and produce documentation suitable for public-sector procurement and audit.
No. Our methods are non-invasive and we work alongside occupants. For commercial properties we often work after-hours to minimize disruption.
BC One Call covers public utilities to the property line — they don't enter private property. Private utility locating covers everything past that line: irrigation, drainage, gas past the meter, private hydro, fibre, communications.
Yes — Quality Level B (designating with surface geophysics) and Quality Level A (locating with controlled potholing) deliverables. Coordinated with vacuum-truck potholing contractors as needed.
Field marks on site, plus georeferenced PDF and CAD (DWG/DXF) deliverables. GIS-ready outputs (shapefile, geodatabase) for owners who need them.
Yes — sonde-equipped traceable lines, GPR detection, and where applicable tracer-wire methods. The right tool depends on the line type and conditions.
Yes — for repeat clients (utilities, large contractors, infrastructure owners). Established response-time SLAs and consistent crews.
Routinely 1-3 m depending on conditions. Deeper locates possible with low-frequency EM and dedicated subsurface methods.
GPR depth drops significantly in wet ground. EM tracing still works. Acoustic correlation on water mains is largely unaffected by surface conditions.
Yes — site-specific damage-prevention briefings for client crews. Standing-call programs typically include a periodic safety refresh.
Every community in Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Langley, Delta, North Vancouver, West Vancouver, Port Moody, Maple Ridge, Pitt Meadows, New Westminster, Port Coquitlam, White Rock, Tsawwassen, Anmore, Belcarra, Bowen Island, and Lions Bay. Each community has its own dedicated information page on this site.
Our service area is Greater Vancouver. For work elsewhere in BC, please contact our parent company at Leak.ca, which operates regional teams beyond Metro Vancouver.
Same-day mobilization with ferry-schedule coordination. We carry equipment that fits on standard vehicles, and most Bowen Island jobs complete within a single sailing window.
Within Greater Vancouver: no. We deliver to every postal code in the Metro Vancouver Regional District and the surrounding municipalities within our service area.
Yes — delta-soil construction in Richmond, Delta, and Pitt Meadows has its own moisture, slab, and drainage patterns we routinely investigate. The same applies for hillside areas like North Vancouver, West Vancouver, and Anmore.
Phone and email are the only ways to reach us — both go to a real person.
